Can I change the delivery method for my order?

It is not possible to change the delivery method once the order has been confirmed.

When you make your purchase, you choose a specific delivery method (home delivery or collection point), which is directly linked to your order and the payment made.

Available delivery methods

Subject to eligibility, you can choose between:

• home delivery

• collection point delivery

A possible solution

If you absolutely wish to change the delivery method, you can:

• request the cancellation of your order (only if it has not yet been dispatched)

• then place a new order with your preferred delivery method

To do this, please contact our customer service team via the contact form.

Please note

Once the order has been dispatched, it is no longer possible to change the delivery method or cancel the order.